Help for setting up AfterCheck and keeping your team moving.
Find clear help for setup, request imports, response follow-up, notifications, exports, and troubleshooting.
Start here for everyday setup and troubleshooting. If you are connecting another system, the API docs are available separately.
Popular tasks
Find the guide that matches the work in front of you.
Getting started
Set up your account, workspace, first campaign, and feedback workflow.
Import requests
Import tracked feedback requests from a CSV export or spreadsheet.
Feedback Inbox
Review responses, update follow-up status, and keep internal notes.
API and webhooks
Connect AfterCheck to the systems your business already uses.
From first setup to imports and follow-up, these guides cover the tasks teams handle most often in AfterCheck.
Start with setup
Start with setup, campaigns, requests, and the feedback inbox before branching into deeper operations.
Solve day-to-day issues
Find help for imports, notifications, privacy, and troubleshooting when something needs attention.
Building an integration?
Use the API docs for endpoints, request details, and schemas when you are connecting AfterCheck to another system.
Start with daily workflows
These guides cover the main product workflows teams use day to day.
Getting started
Set up your account, workspace, first campaign, and feedback workflow.
Campaigns
Use campaigns for reusable public feedback links and shared placements.
Requests
Create tracked feedback links for known customers, jobs, orders, appointments, or tickets.
Import requests
Import tracked feedback requests from a CSV export or spreadsheet.
Feedback Inbox
Review responses, update follow-up status, and keep internal notes.
Next Actions
Add neutral links customers can use after their feedback is received.
Analytics and exports
Use basic operational summaries and manual CSV exports for data portability.
Operations and support
Use these guides when you are troubleshooting imports, notifications, integrations, privacy, or account-level operations.
API and webhooks
Connect AfterCheck to the systems your business already uses.
Notifications and email
Understand in-app notifications, preferences, and current email behavior.
Account and workspace
Understand the difference between your signed-in account and organization settings.
Privacy and data
Understand private feedback, exports, and policy links.
Need direct help?
Use Support when import errors, request-delivery questions, or integration issues need more context than a guide can cover.
Developer reference
Use the API docs for endpoints, request details, and schemas when you are connecting another system.